Discovery Form

Thank you for considering Stream to provide technical support, customer service, or inbound sales support for your company. We are committed to delivering an exceptional experience to your customers, and we look forward to speaking with you soon. Please complete the following opportunity profile to give us some background information on your support needs.

A member of our sales team will contact you to discuss your needs in greater detail. Should you prefer phone contact, we may be reached at 888-284-5834.

(Required fields are marked with an asterisk (*). Under no conditions will your information be shared with any third party. For more information, see our Privacy and Security page.)

Contact Information

Company Information

Internet service provider
PC and/or peripherals manufacturer
Telecom/wireless
Software company
Other, please specify:
My company's annual revenue is*
<$1m
$1M - $10M
$10M - $50M
$50M - $1B
>$1B

Outsourcing Information

For the business you're planning to outsource, please answer the following questions.

Our contact center is presently*
In-house
Outsourced
My company is planning to outsource its*
Technical support
Customer service
Sales
Our average number of contacts per month is*
<5,000
5,000 - 10,000
10,000 - 20,000
20,000 - 50,000
> 50,000
We presently provide support via the following*
Phone
E-mail
Chat
Other, please specify:
Our current number of support professionals is*
<15
15-50
51-100
101-200
> 200
What support languages do you require*
English
Multilingual
In which region(s) is your customer base*
Americas
Europe/Middle East/Africa (EMEA)
Asia/Pacific (APAC)
Are you the decision maker for this project?*
Yes
No
How did you hear about Stream?*
Advertisement
Directory
Media/news item
Industry research
Colleague
Current or previous Stream client
Other, please specify:
Comments